All online orders can be returned within 7 days from initial purchase date for an online store credit. Please be aware we do not refund. The customer will need to cover shipping costs if they wish to return their item for an online store credit. We only offer refunds for having received defective or faulty products. If you wish to return your item/s or if in the event you are to receive an incorrect or defective product please contact us immediately at firstname.lastname@example.org .Note item/s can not be returned without prior notification.
In the event of a return for an online store credit, goods must be returned in their original condition, unworn and with tags. To return an item email email@example.com along with your name, order number and the item/s you wish to return for an online store credit. All return details will be provided via email within 24 hours.
• Free shipping with regular parcel delivery within Australia, 2 or more business days. (Australia Post)
• Processing time between 1-3 business days on all orders (not including public holidays).
• We will notify you with the accompanying tracking number (where applicable) to the email address provided by you when orders go out.
• Please contact us by email if you would like your items sooner (courier at additional cost).
Express Post parcels next business day delivery within Australia $10.55 (Australia post)
We are not responsible for lost or stolen packages or packages delayed by the postal service or COURIER.
We offer International shipping at an additional coast of AUD $26.00. Delivery of registered international post can take 3-14 business days.
Your information A’ROE collects is simply to ensure that your purchase can be processed in the smoothest possible manner. We want to make your online shopping experiences hassle free and all information that you provide is kept secure and will never be disclosed to any other parties. All prices are listed in Australian dollars and all items must be paid for in full. Only one transaction is permitted per order. Because we are using paypal, a secure gateway for online payment there is no need for A’ROE to record your credit card details. Paypal allows transactions to take place in real time and goes through paypal system meaning no credit card details are recorded. If you would like to read more about paypal here is their website – www.paypal.com
We would love for you to be part of the A’ROE community so the information that is provided by you is used to form our database. Being a part of this database means you will be up to date with A’ROE happenings on an ongoing basis and we would very much like to keep you up to date on new products, various specials and sale items.
Payments must be made in full via PayPal. Only one payment will be accepted per order. Prices listed on our online store are in Australian Dollars and will be billed to you in AUD.